Organised handover, delivery, and good communication by James

Sales representative James Osborne was straightforward to deal with - answered all our questions and was not intrusive in our decision making

Very nice people there, always willing to chat, all of which adds to a very positive experience.

Very pleased with all the help I got considerate and kind

Only an mot but was kept I formed of any other observations

Completely satisfied with the friendly staff who are more than helpful

I have to leave the car overnight and inconvenience a friend to ferry me about.

I was pleased that the service was completed quickly

Too long a wait.

No courtesy car offered when keeping the car in. Problems not fixed. Poor customer service over the phone to book the appointment.

Good access to courtesy car, good communication but booking service not as responsive as I would have hoped

They were open early, they called when my car was ready for collection. Perfect

No complaints easy courteous all good thanks

Megan Flatt was very good. Friendly, helpful and everything was hassle free

everybody could not do enough for me

Customer service from start to finish was first rate, at all points of contact within the company.

Appears to have been carried out with care

My car was returned later than first suggested by three quarters of a hour. My car was also returned untalented.

Car serviced in good time and cleaned too.

Car delivered to me which was great, lots of time going through mini options at the centre

As aboveboard and when I went to pay they

Service notification in good time, aspects of service videoed, drop off driver, friendly staff

As I've just said, I found the service very friendly and professional

I do not appreciate being called without warning the following day to ask about how I found the service whilst my Mini was with the branch. Also the 'complimentary wash' which was completed left bird muck on the car which has now stained the bonnet.

STAFF PROVIDED TOP CLASS PERSONAL AND HELPFUL EXPERIENCE COMPLETE WITH THE MANY CUPS OF COFFEE!!

There was a narrow time window to get the deal done but all was done and car delivered to my address as promised

I wouldn't even give 1 star. Sales person pressured me into go ahead with a new car deal, took my card details to take a deposit but said the car isn't available and wouldn't know until next day. I then queried about used cars.

Completely flat run flat, day after Boxing Day, they fitted new one at short notice

The staff were friendly when I booked my car in. but they gave me an estimated time of two hours, and it actually took 3 and a half. I waited in the showroom for over an hour, I was not offered any refreshments or apology

Loved the video showing car inspection, re-assuring.

I was very satisfied Jamie provided the best service throughout, kept me updated every week on the build of the car to the delivery and made my birthday as I was lucky enough to pick it up a week earlier than expected.

Excellent communication skills

The salesman was personable and helped us get the car and deal that satisfied our needs

I was kept informed throughout the service and MOT and work was carried out there and then to enable the car to pass the MOT without me having the trouble of returning at another time.

all went ok

Staff are very friendly and helpful.

Always easy to obtain updates from polite, knowledgable staff.

Our car was thoroughly checked over and we were even sent a video showing how our car was checked.

Excellent communication throughout.

Car collected on time, service completed and car delivered back home. All went very well.

Purchased the car I wanted with ease