Always excellent service from Cooper Ipswich
You made an effort to get my car serviced and MOTed so I was not waiting for it late into the afternoon. The car was beautifully washed and waxed upon my collection too.
Car is now fixed, and running better than ever!
It was excellent
Jamie Lloyd at Ipswich MINI was fantastic, found me a cancelled build slot which meant the car arrived as an early Christmas present! Nothing was too much trouble for Jamie and he happily answered all my questions. 10/10 service
I like the feedback via a video.
Car picked up during lockdown but service was still very good.
The booking process is smooth and the customer service is brilliant.
Exceptional service during last service and MOT. Kept well informed throughout process.
Friendly and helpful service
My car was in need of new front tyres (which I was unaware of) and this was carried out as soon as possible by mini.
Excellent sales staff,(Jamie King). Whole process very straight forward.
Just average I was not satisfied
Job completed in the time frame specified. Job booked easily online. Video report very useful.
Money well spent
Service administrator was really good. A credit to the dealership
i could take the car in at a time to suit me and the service was completed within 90 mins - time for a walk and shop to Asda and back
Kept informed throughout
The fault was rectified and a new part fitted very quickly.
With the current COVID situation, I felt very comfortable and safe entering the building. The staff were very polite and I didn't have to wait around for long.
Completed on time and with great courtesy
Staff are always excellent, never had an issue with Cooper Ipswich.
Repair completed within 24 hrs. Additional issue with tyres identified.
I dropped my car off and received a very friendly greating, when I collected my car we discussed the service plan and talked through my options. So friendly and professional, everything was made so easy and they couldn't have been more helpful.