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Customer Reviews.

service

5

Excellent customer service. My car was booked in for 1pm and there were no delays. The service took the time specified and I was contacted giving a time when it was ready for collection.

31 July 2018

service

4.5

Would have given 5 stars for reasons stated above, but also booked valet and the estate space hadn't been done well, if at all.

31 July 2018

service

5

Prompt and efficient

16 July 2018

service

5

I feel very confidant when I drive my car away after its service that its had every possible care taken to ensure it's safe and had the best care.

06 July 2018

service

5

All service work has been carried out to the best of my satisfaction

29 June 2018

service

5

Service quick and easy and decent courtesy car provided.

28 June 2018

service

5

Efficient

28 June 2018

service

5

friendly and professional

23 June 2018

service

5

A very pleasant experience dealing with the staff here.

21 June 2018

service

3

When booking the service we did not know you could actually book a timed slot think this should be made a bit clearer when booking by phone.

18 June 2018

service

5

Quite apart from being fortunate that Cooper Ipswich is 'on my doorstep' from where I live, I have been impressed with the exemplary service and welcome service they provide

15 June 2018

service

3

Above - long wait to be booked in. Long wait to speak to someone (twice) after they had called me.

11 June 2018

service

3

We've owned 6 month old Clubman for a month. We've just had our THIRD visit in 4 weeks to "fix" a faulty brake pad sensor. Just waiting to see if the warning light comes on for a fourth time.There's no real apology or explanation of what's been done

10 June 2018

service

5

Although our mini wasn't actually due its 1st service on arrival it had a complementary check and all work we had mentioned was completed

05 June 2018

service

5

As always painless. I know that it will be looked after.

04 June 2018

sales

4

Cooper, Ipswich were great, very helpful and worked hard in the purchase of my Mini Countryman. However, I did have to phone to get progress updates, so communication not quite as good as North Oxford Mini (purchase of my previous two Minis).

04 June 2018

sales

5

Always able to speak to salesman (Niall Allan ) who would always return call if not immediately available. Very knowledgeable and helpful but not pushy, he picked up on my requirements at a very early stage.

31 May 2018

service

5

Excellent experience

29 May 2018

service

2

Oil filter failed leaving puddle of oil on garage floor. Car was then recovered and sorted satisfactory.

28 May 2018

service

5

Friendly Polite Helpful

23 May 2018

service

5

The service was prompt, and wonderful to be offerred a ride home while my car was being serviced.

19 May 2018

sales

5

it's true........

18 May 2018

service

5

Car passed MOT with no problems, we were looking for a slightly larger car due to a new puppy growing fast and managed to find a Countryman that suited us so have now agreed a deal to purchase.

15 May 2018

service

5

Helped with courtesy car overnight

14 May 2018

service

5

All work done as requested and very pleased with the offer of a lift into town and back,and car valet.

14 May 2018

sales

5

Smooth. kept informed throughout the process. Good options for finance. Attractive discounts

12 May 2018

service

5

Work done to complete satisfaction