Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Flexibility and excellent service

05 December 2018

service

5

I was lent an automatic, and had not driven one before. I grabbed an engineer who was just passing by and he kindly spent 10 minutes explaining how to drive an automatic. He was very understanding and patient. This was much appreciated.

05 December 2018

service

5

Very good

05 December 2018

service

5

I have nothing but praise...

04 December 2018

service

5

very friendly

04 December 2018

service

4

Bit disappointment my request for costings for service packages has not been followed up.

04 December 2018

service

5

Everything went as planned.

03 December 2018

service

5

Time was as specified. Comfortable area to sit and work in with plenty of coffee and water available.

02 December 2018

service

4

It was good service

01 December 2018

service

5

excellent service

01 December 2018

service

4

staff welcoming

28 November 2018

sales

3

i didnt get to test drive the new mini as it was felt i didnt need to BUT that meant i didnt get to try out the new software - which is main reason i am already looking into selling my car (which is less than 3 weeks old) and buying a second hand

24 November 2018

service

5

Reception very helpful and could not do enough to help

22 November 2018

service

5

Very helpful and easy to deal with.

22 November 2018

service

3.5

Took a little longer than anticipated so had to wait around for longer than thought. Would get a courtesy car next time

21 November 2018

service

3

Disappointed the issue of oil loss hasn't been resolved. Pointed out this problem within the warranty period after putting over a litre in. Supposedly fixed but now a new under tray is advised. Noticed a smear of oil on driveway yesterday.

21 November 2018

service

3.5

car serviced, easy to organise online, and informed when the vehicle would be collected.

20 November 2018

service

5

Very helpful and friendly people and the work done promptly and well

20 November 2018

service

5

Kept up to date, did what I expected

15 November 2018

service

4

Pick up and delivery is excellent service

14 November 2018

service

5

They went out of their way to carry out a service after the MoT, to save me from having to make another 50-mile round trip from home to garage.

13 November 2018

service

5

They investigated any issues we were worried about and it was nice and quick.

04 November 2018

service

5

Great customer care.l

02 November 2018

service

5

It was really easy to arrange, drop off and collect. The staff were aware of my personal circumstances and helped make the service of my car stress free

02 November 2018

service

4

Very helpful staff.

02 November 2018

service

3

Generally the service we received was good however we waited for over an hour to have a tyre changed from 3 pm. This despite the dealer having our car from 9 am. I cannot believe a mini dealership did not have a stock of tyres for the cars it sells!

01 November 2018

service

5

Was very satisfied with the service and customer service

31 October 2018

service

4

Only negative was car had an error message when driven away.

26 October 2018

service

5

Great service

26 October 2018

sales

4

See comment on the error with the financing agreement.

25 October 2018

service

5

Never had any problems

23 October 2018

service

5

Well done and car cleaned to brilliany

21 October 2018

service

5

easy booking and drop off

21 October 2018

service

5

I had to change my original date, this was done with no hassle. From walking in to reception I had a smile and great welcome. When I collected my car I had a lovely coffee near reception. My car was brought to the door for me too!

20 October 2018

service

5

Just well looked after.

18 October 2018

sales

5

We got a great deal on a fantastic car and both Sophie and Craig had listened to our requirements and acted on them. There was no hard sell, which would instantly put me off buying a car - they got it spot on.

18 October 2018

service

4

Service and other things were sorted quickly

18 October 2018

service

4

Your tyre machine broke. Which would have added an extra two hours on my appointment time while you got them changed elsewhere. It was not your fault of course, but I had already been waiting 35 mins into my appointment time before I was told this.

16 October 2018

service

3

The “courtesy” valet was poor, the back of front seats were not cleaned at al and still had my kids foot marks on them and back floor had not been hoovered. Dust on dashboard remained. Just a rough job, I would have never have expected that

15 October 2018

sales

5

All made easy and explained well.

14 October 2018

service

5

A wonderful car provided whilst my car was being serviced; done on time as well as being washed. Very reasonable price.

12 October 2018

sales

5

We were always dealt with professionally and promptly, and not rushed or pressured to make a decision

11 October 2018

service

5

My car was returned having been serviced and MOTed later the same day as promised

11 October 2018

service

4

Long wait at check in for service and also on return

10 October 2018

sales

5

Car as expected. Staff explained technical issues and set up doors, phone etc.

09 October 2018

service

5

completely satisfied will certainly return for further service.

09 October 2018

sales

5

All good

09 October 2018

sales

5

Very nice showroom with friendly staff

09 October 2018

sales

5

Adam was informative ,professional and extremely helpful

09 October 2018

service

4

Again it wasn’t a bad experience, it just wasn’t the best so can’t give 5 stars.